> ## Documentation Index
> Fetch the complete documentation index at: https://docs.passy.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Meet the Team
## About Passy
A personal note from the Passy team.
We're building a better way to access AI models one that's transparent, EU-first, and developer-focused. No surprise bills, no vendor lock-in, just reliable AI infrastructure that works.
## Our Story
Passy was born from frustration with the current state of AI model access. As developers ourselves, we experienced:
* **Unpredictable costs** that made budgeting impossible
* **Vendor lock-in** that limited our choices
* **Complex integrations** that wasted valuable development time
* **Privacy concerns** with data leaving the EU
* **Unreliable service** during critical moments
We knew there had to be a better way.
## Our Mission
**Make AI accessible, predictable, and privacy-first for European developers.**
We believe that:
* ✅ **Pricing should be predictable** - No surprise token bills or shifting limits
* ✅ **Privacy matters** - Your data stays in the EU, and we never train on it
* ✅ **Developers deserve choice** - Access multiple providers through one API
* ✅ **Simplicity wins** - Integration should take minutes, not days
* ✅ **Compliance is essential** - ISO27001, NEN7510, and GDPR from day one
## How We're Different
We're not just another AI API gateway. We're building infrastructure that puts developers first:
### 🔒 Privacy-First Architecture
* **EU-hosted infrastructure** on ISO27001 & NEN7510 certified servers
* **No prompt storage** - We don't keep your API requests or responses
* **No training on your data** - Your code and prompts remain private
* **GDPR compliant** - Full data sovereignty and user rights
### 💰 Predictable Pricing
* **Flat per-developer pricing** - No token counting, no surprise bills
* **Unlimited usage** - Fair usage limits based on your plan
* **No hidden fees** - What you see is what you pay
* **Cancel anytime** - No long-term contracts required
### ⚡ Developer Experience
* **Drop-in compatibility** - Works with Cursor, Kilo Code, and other tools
* **OpenAI & Anthropic APIs** - Use familiar interfaces
* **Fast EU routing** - Low latency from European data centers
* **One API key** - Access all models through a single endpoint
### 🌍 European Values
* **Data sovereignty** - All data processed in the EU
* **Transparent operations** - Clear pricing, clear policies
* **Sustainable infrastructure** - Efficient, green hosting
* **Local support** - European team, European timezone
## Our Team
We're a small, dedicated team based in the Netherlands, focused on building the AI infrastructure we wish existed.
### Core Values
**Transparency** 🔍\
We believe in clear pricing, open communication, and honest business practices. No hidden fees, no surprise changes.
**Privacy** 🔒\
Your data is yours. We don't store prompts, we don't train on your data, and we keep everything in the EU.
**Reliability** ⚡\
We build infrastructure you can depend on. 99.9% uptime, fast response times, and always-available support.
**Developer-First** 💻\
Built by developers, for developers. We understand your workflow and build tools that fit seamlessly.
## Technology Stack
Our infrastructure is built on:
* **Hosting**: bit.nl (Netherlands) - ISO27001 & NEN7510 certified
* **Security**: TLS 1.3, encrypted at rest, regular security audits
* **Monitoring**: 24/7 uptime monitoring and alerting
* **Compliance**: GDPR, ISO27001, NEN7510, SOC 2 (in progress)
* **Performance**: Global CDN, edge caching, optimized routing
## Our Commitment
We commit to:
1. **Never train on your data** - Your prompts and responses are private
2. **Keep data in the EU** - No transfers outside European jurisdiction
3. **Transparent pricing** - No hidden fees or surprise charges
4. **Fast support** - Response within 24 hours, usually much faster
5. **Continuous improvement** - New models added within 24 hours of release
6. **Open communication** - Status updates, roadmap transparency
## Join Our Journey
We're building Passy in the open, with feedback from developers like you. Whether you're:
* 🚀 A startup building your first AI feature
* 👨💻 An independent developer exploring AI
* 🏢 An enterprise team needing reliable infrastructure
* 🎓 A student learning AI development
We'd love to have you as part of our community.
## Get Involved
Join our Discord to chat with the team and other developers
Contribute to our open-source projects and SDKs
Read about our journey, technical deep-dives, and updates
Follow us for updates and AI industry insights
## Contact Us
We're always happy to chat:
**General Inquiries**: [hello@passy.ai](mailto:hello@passy.ai)\
**Technical Support**: [support@passy.ai](mailto:support@passy.ai)\
**Partnership Opportunities**: [partnerships@passy.ai](mailto:partnerships@passy.ai)\
**Security Issues**: [security@passy.ai](mailto:security@passy.ai)
**Office**: Netherlands (EU)\
**Timezone**: CET (Central European Time)
***
**Fun Fact**: Passy is built to feel like a seamless part of your development workflow, not an afterthought bolted on later.
**Want to chat?** We're most active on Discord and typically respond within a few hours. Join us at [discord.gg/Passy](https://discord.gg/Passy)